How to check the credibility of online vehicle exporters
by KUKU SA
Credible companies have the ability to change the opinions, attitudes, and behaviors, to motivate and persuade. In contrast, when credibility is low, the potential to influence is also low.
Credibility is something, which doesn��t need votes or referrals, it is increased by more and more happy experiences�� in the end, and no doubt it can change opinions and create motivation.
There are numbers of vehicle exporters who export Japanese quality directly from Japan. Some offer cheap prices, freights, quality, and mileage but in the end it is the credibility that matters:
Quality of vehicles
The first thing to consider is the quality of the product, either it meets your needs or not?
Because when you visit to a newer company you have two things to analyze
1)Company 2)Product
Always start from the product as you may find your desired product even if the company doesn��t approve up to your expectations:
Quality should be excellent Vehicles should have low mileage Year Any dents Vehicle history Etc.
Quality of pictures
There are numbers of online vehicle exporters who do not display their vehicles clearly (dents, defects, alterations) and when you receive the vehicle you are told as it is the vessel damage.
This is annoying, you must be satisfied with each and every car angles (Every inside and outside image of the vehicle) to make sure you get the same vehicle you are watching.
In short, you must see at least 15-20 different pictures of the vehicle (if available). In other case, if you are provided to view 4-5 pictures of the vehicle, simply the company is not reliable (The purchase can be risky).
Presence of Business
You should visit the ABOUT US and FAQ sections. The company��s age, presence, experiences, achievements, staff, psychology of business etc.
How do you export? From whom do you import? Establishment of the company? Physical Address Phone numbers Staff Psychology
Customer testimonials
You are a customer, what you will like to have a positive comment from another customer! They experience the service and provide with their positives and negatives. However, these days it has been a trend to write the customer testimonials and label them as if they are forwarded by the customers. The good thing is these sorts of deliberately made testimonials can easily be recognized if you have little common sense.
Customer support
Every time you purchase anything you have to coordinate with the customer support service. A bad person or customer representative can make you enough angry to not make a deal even though you like the product and the company��
Let��s, give them a knock (inquiry) and see how soon they respond to your queries?
Respond time to inquiries received through the web.
Nothing kills credibility faster than prospective customers try to reach to the ��sales�� email address only to have their inquiries go unanswered. Conversely users consider a website credible if the company provide quick responses to their customer service questions. Even better, the company sends email confirming the transaction that users make.
Updates
See how frequently the website gets updated, it is one of the crucial factors of credibility.
If you see the stock updated on regular basis, this means the selling and purchasing process is fast and quick and you can trust them as the amount of vehicles they have stocked and sold.
Same applies, if the company provides you with the stock updates, promotion schemes and special offers via email. This is good to be a member and compare your favorite vehicle exporter to others. In the end, doing comparisons is always a better idea to check the credibility between the two you have chosen.
In this case, customer support is very vital.
Do they update customers about payment, shipment and other updates frequently?
Prices
Price comparison is a better way to know the available vehicle under your budget, but you should not compromise on the quality of the vehicle at all. If quality is good no matter what!
You should carry on with the company. In case, if both quality and prices are the best, then you are a lucky champ!
I personally like Car Junction Ltd. http://www.carjunction.com, I have imported Vehicles from them and recommend to others. These guys are really hard working and stick to provide with their 100%, from order to delivery; they use their formula of making customers happy at any cost. Great guys!
Some other good resources are:
http://used-cars.autos.yahoo.com http://www.trucktraderonline.com/ http://www.hotautodeal.com
Summary
The bottom line is that credibility is paramount, and deserves every buyer��s attention. As you consider how you check the credibility of any exporter of vehicles. If any company follows following strategies, it will automatically have significant positive impact to purchase for you.